📄️ Dispute Transfer API
The Dispute Transfer API enables ODR Institutions to automatically receive and register disputes on their platforms as soon as they are referred to them by SMART ODR. This documentation provides guidelines on how to implement this API to facilitate real-time dispute transfer from SMART ODR to your ODR Portal.
📄️ ODR Redirection API
This API simplifies the process by allowing you to send a user's email and phone number and receive a secure token in response. The token can then be processed to facilitate a hassle-free redirection.
📄️ Dispute Status API
This endpoint facilitates the status change of a dispute transferred from SMART ODR to the respective ODR Institution.
📄️ Dispute Update API
This endpoint facilitates the update change of a dispute transferred from SMART ODR to the respective ODR Institution.
📄️ Dispute Attachment API
The Dispute Attachment API offers ODR Institutions a streamlined mechanism to effortlessly transmit files and updates pertinent to disputes within their platforms. This endpoint facilitates the automated transfer of both dispute data and associated attachments from the source ODR Institution to the SMART ODR Portal.