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Adding Updates to a Dispute

Throughout the ODR journey, ODR Institutions are required to periodically add updates to the dispute. Sample updates include

  1. Appointment of Neutral
  2. Conducting a Hearing
  3. Uploading a Settlement Agreement
  4. Uploading a Failure Report

To add an update, simply click the Dispute Timeline tab inside a dispute and post the relevant information as an Update. ODR Institutions can also attach files with their Updates.